Enter Mates. They entered the Australian market with a simple promise: premium coverage, zero lock-in contracts, and customer service that actually treats you like a mate. But does their network hold up in the real world?

Stop Overpaying for Premium Australian Coverage
Discover why thousands of Australians are ditching their massive phone and internet bills for a provider that offers the same top-tier network coverage without the predatory “loyalty tax.”
View SIM & NBN PlansHow Mates is Changing the Telco Game Down Under
The secret of the Australian telecommunications industry is that you don’t actually need to pay “Big Telco” prices to access the “Big Telco” network. Mates operates as an MVNO, meaning they lease wholesale access to a premium national network. You get the exact same bars of reception, but you only pay a fraction of the cost.
Zero Lock-In Contracts
Mates refuses to lock you in. Their SIM-only mobile plans and NBN broadband packages run on a month-to-month basis. They have to earn your business every single month, which is exactly how it should be.
Aussie Customer Support
Sick of being transferred through overseas call centers? Mates prides itself on offering award-winning, Australia-based support. When you call, you speak to a real person who actually wants to help.
Incredible Data Value
With massive data inclusions, data banking (so you keep what you don’t use), and 5G network access on select plans, you are getting flagship features at a budget price point.
The Final Verdict: A No-Brainer Switch
If you are currently paying over $45/month for your mobile plan or over $90/month for standard NBN, you are likely suffering from the “lazy tax.” Switching to Mates takes less than 10 minutes, and you can keep your exact same phone number.
- Keep your existing phone number easily
- Premium tier network coverage across Australia
- Local, friendly, award-winning support team
- Massive savings on mobile and internet bundles
